WARRANTY

Brand IRONSTAR warrants for flaws on the material, manufacturing and functionality for 2 years, starting on the day of the purchase (directive EU), except if it's stated different on the product. The warrant is valid for the products of which the owner is the original buyer, also the warranty is not transferable.

Warranty for products is not valid in case of:

• Careless or wrong use of the product
• Unsuitable use or handling of the product
• Modifications or changes of the product
• Unsuitable storage of the product
• Natural wear or tear of the colors and the material in a longer time period

Warranty against bending is not valid in case of:

• Unsuitable use or behaviour with the product
• Modifications or changes of the product
• Unsuitable storage of the product

CAUTION: For normal use of the product the damage on the product, which emerges as a consequence of normal use is considered. No matter how careful you use or take care of your IRONSTAR product, it will show some signs of age and wear eventually.

Warranty is not valid in case of:

• fading of color, which is a common occurence with these sorts of products,
• exfoliating of the top layer of paint,
• rust, which occurs because of abrasion and/or scratches and/or on indented and/or overused parts and/or parts, which are in need of renewal,
• all kinds of abrasions,
• rust, if there is evidence of outdoor use and/or storage of parts, which were not protected outdoors, scratches and/or indentations, which are a consequence of impact or surface injuries, which are a consequence of using inappropriate or agressive cleaning agents,
• rust, which occurs on the inside of the steel bars, as well as rust on the borders of the holes, which are made with laser cutting,
• basic wear of material in use.

If the product, for which the warrant is valid , fails in its funcionality because of an error on the material or in production, we will repair and replace it at our expense. Refunds, swaps and repairs are possible only for products, which are original and not changed in any way. Other injuries, which are not in the warrant, are possible to be repaired at a reasonable price and the buyer is responsible for shipping cost in both ways.

To the products, which are not manufactured by the company IRONSTAR d.o.o. within the brand IRONSTAR, the warranty of the manufacturer is applied. Brand IRONSTAR warrants for flaws on the material, manufacturing and functionality for a specific period of every individual product  starting on the date of the purchase. The warrant is valid for the original buyer until he is the owner of the product, also the warrant is not transferable.

Specific problems, which customers have with the products, are judged individually and are considered separately for every case, in accordance with the product instructions.

Brand IRONSTAR (company IRONSTAR d.o.o.) is not responsible for any type of direct, random or consequent damage from any type of reason, including damage, which is a consequence of violation of the warrant or condition, like scratches on the surface of the product, injury of the buyer because of incorrect use of the product and lost or destroyed personal property.